Last Updated: 01/04/2004

At MountMyTV, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website, services, and communications. By using our services or visiting our website, you agree to the terms set out in this Privacy Policy.

1. Information We Collect

We collect personal data that you voluntarily provide to us when you:

• Contact us via phone, email, or through our website

• Request a quote or book our services

• Sign up for our newsletter or marketing communications

• Interact with us through social media channels

• Submit feedback or reviews

The personal data we may collect includes:

• Name

• Contact details (e.g., email address, phone number, postal address)

• Payment information (when applicable)

• Information about your home setup for TV mounting services (e.g., wall types, room descriptions)

• Any other information you choose to provide us with

2. How We Use Your Information

MountMyTV uses your personal data for the following purposes:

• To provide and deliver the services you request

• To process transactions, including payments and refunds

• To communicate with you, respond to inquiries, and provide customer support

• To send you updates about your bookings, appointments, or changes in services

• To send marketing and promotional messages (with your consent)

• To improve our website and services, including analyzing usage data and customer feedback

• To comply with legal obligations or respond to lawful requests

3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal data. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services (e.g., payment processors, IT service providers).

• Legal Compliance: We may disclose your personal data if required to comply with applicable laws, regulations, or legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of MountMyTV, your information may be transferred as part of the business assets.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regularly updated security practices. While we strive to protect your information, no online system is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

Under data protection laws, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can ask us to correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal data, subject to legal obligations.

• Objection: You can object to the processing of your data for marketing purposes or other reasons.

• Data Portability: You have the right to request that your data be transferred to another service provider.

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and improve our services. Cookies are small files that store information on your device. You can adjust your browser settings to block cookies or receive alerts when they are being used, but this may affect the functionality of our website.

For more information, please refer to our Cookies Policy.

7. Marketing Communications

We may send you marketing communications related to our services, promotions, or events, but only with your consent. You can opt-out of receiving these communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before submitting your personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on our website with the "Last Updated" date at the top of the policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

MK Sound & Vision Ltd T/A MountMyTV is registered in England & Wales No 07121557. Registered Office: 130 Old Street. London. EC1V 9BD

By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Privacy Policy & GDPR Information